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FAQ

  • Can I take these oils internally?

    Due to the fact that there is no available certification as "food grade" for essential oils, all of our oils are labeled as not for internal use. Rest assured, these are the same quality as many of those companies promoting as for internal use. It is not the oils that are dangerous, it is the misinformation being spread around with some of the major companies out there. It is our position that it can be irresponsible and even dangerous to take internally without the advice or your doctor or a licensed professional.

  • Which essential oil is right for me?

    Glad you asked! We created a brief survey that should help point you in the right direction whether it is health needs, beauty needs, or needs around the house! Go here here to get started.

  • What is the recommended dilution ratio for essential oils?

    We recommend a drop of essential oil or two per teaspoon of carrier oil.

  • Should I use a carrier oil?

    For any topical application, carrier oil is always a good idea. Carrier oils provide a “blanket” of heavier molecules which encourage absorption rather than vaporization. Carrier oils also dilutes the essential oil to reduce the possibility of local skin sensitivity to the application.

  • How often should I apply essential oils?

    The key to success when using essential oils is to use a very small amount consistently. For daily immune and cellular support, applying essential oils once daily is perfect. In other cases such as mood support, use the oils as needed. You can apply 1-2 drops as often as every 30 minutes when the need for support is strongest. Diffusing essential oils is a particularly effective method of use to support your mood. For occasional head discomfort you can use 1-2 drops of essential oils every 15-30 minutes until you feel relief. Always start with a small amount and be consistent with your use.

  • Does the "100% pure and natural" on the bottle mean the contents are 100% pure?

    Correct. All of our oils are 100% pure and undiluted.

  • What is the origin of your essential oils?

    We source each different oil from different country. You'll find the origin country in each product page description.

  • What is the shelf life of essential oils?

    When kept in a cool place in their original dark bottle, essential oils will last 80 to 100 years. Avoid excess heat, and your oils will be good the rest of your life!

  • Have your essential oils or products been tested on animals?

    Absolutely not! UpNature products have in no way been tested on animals and are cruelty free. We are passionate about providing you the best quality ingredients and we’ll never test them on animals.

  • Do you perform GCMS lab testing on your oils?

    We work with longstanding farmers with whom we've cultivated trusting relationships and who share our vision and high standards. To ensure quality we test each batch with our GCMS equipment but this information is currently held private, as it also includes some proprietary information on the reports. That said, we are working with a 3rd party to get verified results published for the general public. 100% purity is guaranteed.

  • How quickly does my order ship?

    Most orders will be completed and shipped within 24-48 hours.

  • What shipping options are available?

    You'll have the option to select Standard, Expedited and Priority Shipping once an item is placed in the cart.

  • Do you ship internationally?

    Currently we are only taking orders from United States through our website.

  • What's your return policy?

    UpNature proudly offers a 365 day satisfaction guarantee on all products. Simply get in touch with us, provide us with your order information and we will work to ensure your total satisfaction with your purchase.

  • Didn’t find what you were looking for?

    Contact Us! We would be happy to hear from you